Goliaz is a young, rising online Fitness-Platform, helping thousands of athletes boost their performance and reach new fitness levels. Our programme is based on High Intensity Interval Training (HIIT) with bodyweight exercises, which guarantees fast results in improving strength, endurance and appearance without the need for machines or a gym.
A team of dedicated people at Goliaz helps users to reach their fitness goals by offering them the most individualised and personalised online coach program on the market! No matter which fitness level the the users are at – if users have never done any sport before or are professional athletes: Our challenges, running every other month, will help users with tailored workouts to go beyond what they ever thought possible. We don’t work with random algorithms. All the users efforts are analysed by a real person daily and the next exercises are based on the users progress. We offer personal support and a motivating worldwide community. We are the new face of sport.
These General Terms and Conditions of Business form the basis of the user contract being formed between you and us, Goliaz, Lda, Av. da Liberdade 15, 8150-101 S. Brás de Alportel, Portugal (hereinafter referred to as "us" or "we"). The subject matter of this contract is the use, free of charge or for a fee, of the services we offer under the name Goliaz via our website www.goliaz.com, other Goliaz websites or via our software application (hereinafter referred to individually as "Goliaz Service" or collectively as “Goliaz Services” or in general “Goliaz”). If you would like to have a mobile app to use the Goliaz Services, please check our website www.goliaz.com to see if we have a mobile app for your end device and your end device's operating system.
A condition for opening a user account and using the Goliaz Services is that you are at least 18 years of age and have full legal capacity. Goliaz is intended exclusively for consumers. The legal definition of a consumer is every natural person that enters into a legal transaction for reasons that cannot be chiefly attributed to either their commercial or their self-employed occupation. Use of Goliaz for commercial purposes of any kind is expressly prohibited.
We reserve the right to agree to additional terms and conditions for individual Goliaz Services. We will, however, notify you of this in good time prior to use.
The scope of the services included in Goliaz and the Goliaz Services and available for use by you depends on the type of Goliaz Service and whether you use the Goliaz Services free of charge or for a fee. If you use it free of charge you only have access to certain basic functions and information of the respective Goliaz Service. A more extensive range of functions is available to you if you enable the respective content modules (such as a training routine) separately in return for a one-off payment or as part of a subscription for the respective Goliaz Service. Please note that in order to use some of the Goliaz Services to the full extent, certain equipment and training tools (such as a gym machine, dumbbells or a pull up bar) may be required. These are not part of the Goliaz Services and need to be provided or purchased by you separately at your own costs. In case of future nutrition coachings, please note that the foods suggested as part of the coaching are not part of the Goliaz Services and need to be purchased by you separately at your own cost.
Please consult the website www.goliaz.com for information on the respective current pricing and subscription models and the services that these include. All prices stated include the applicable VAT.
Use of the Goliaz Services is at your own risk. In any case a condition for the use of the Goliaz Services is that you must be in a good general state of health. If you have knowledge of any pre-existing medical conditions we advise you to seek medical advice from a doctor urgently before you start the Goliaz Services (such as trainings or coachings). This applies in particular if you have knowledge of one or more of the following medical complaints/conditions/procedures: (i) cardiovascular disease, (ii) lung or respiratory disease (including asthma), (iii), spinal and/or joint problems, (iv) neuromuscular disease, (v) surgical procedures, (vi) any other health issues. In case of Goliaz Services related to nutrition, you are responsible for verifying that the foods and nutrients recommended as part of the coaching or guide do not contain any ingredients or contents to which you are allergic or which may cause food intolerance. In addition our female athletes should note that pregnant women and breast-feeding mothers should not do the trainings and coachings offered by us. The following general rules apply: Listen to what your body is telling you. Before using the Goliaz Services for the first time or while using Goliaz, if you have any doubts about your health (e.g. because you are experiencing considerable pain, a general malaise, shortness of breath, nausea or dizziness) consult your doctor before starting or continuing with Goliaz.
The services and information offered by Goliaz and the Goliaz Services do not constitute medical advice or a doctor's advice. Nor are they a substitute for a medical examination or treatment by a doctor.
Fitness and/or nutritional advice is subject to constantly evolving knowledge in relation to health science, nutritional science and sports science. Although we base our trainings and nutritional tips on current studies and knowledge, we do not guarantee that these reflect the most up to date research findings or knowledge.
In order to use the Goliaz Services you must first register and open a user account to use Goliaz. It is sufficient to open only one user account. You can open a user account either directly online at http://www.goliaz.com or via our mobile app. By registering you are accepting our General Terms and Conditions of Business and our Privacy Policy. You may register by introducing your email and setting a password. Alternatively you can open a user account by using your Facebook account. The registration process is completed, once you have clicked the Facebook icon on the register page.
How the respective contract is formed depends on the method by which you register for Goliaz for the first time and whether you sign up for additional fee-based services.
When registering on our website www.goliaz.com, the user contract between you and us is formed after the registration process is fully completed.
When registering via mobile apps, the formation of the user contract depends on the rules of the app store supplier (for example Apple, Google, Sony etc.). The contract is generally formed when you click on the "Install" field in the relevant app store and, where necessary, enter your password in question. Please note that in order to use the Goliaz Services it is still necessary to open a cost-free user account with us.
You can purchase individual additional services either by paying a one-off fee or as part of a subscription. If you purchase the respective additional service via the website www.goliaz.com the contract is formed when you click on the field "Buy now", or a similar field, and successfully enter your payment details. If you purchase the additional service via your mobile app, the contract is formed when you click on the field "Buy now", or a similar field, as part of an in-app purchase and, where necessary, enter your password for the app store in question.
If you would like to purchase a one-off additional service or a subscription on our website www.goliaz.com, you can interrupt the process at any time and correct any errors until you have successfully entered your payment details. If you would like to purchase a one-off additional service or a subscription via our mobile app as part of an in-app purchase, we will not ask you for any further billing or payment details because you will purchase the service via your account with your app-store supplier. Please contact the relevant app-store supplier if you would like to correct any input errors.
The user contract concluded between you and us once you register your account is valid for an indefinite period.
One-off additional services may be offered for a fixed term. They will then end automatically at the end of the term without needing to be cancelled.
Our subscriptions are offered with varying minimum terms of validity and are automatically renewed for the same minimum term that has been selected until you or we cancel them. In order to avoid any misunderstanding, please note that the term of a subscription is determined by calendar and is independent from your use or extent of your use of the respective Goliaz Service.
Fees are collected when the contract is concluded for purchases of additional services through the payment of a one-off sum. The fee is collected for the relevant minimum term when the contract is concluded for the purchase of a subscription. If the subscription is renewed automatically, the fee is collected in advance at the start of the relevant renewal period. Different terms and conditions apply if the fee is collected via iTunes; in this case the fee is already collected 24 hours before the start of the respective billing period.
We reserve the right to assert further claims for late payments.
If you purchase Goliaz services for a fee via in-app purchases, the respective app-store supplier will bill you. Please consult this supplier to find out what payment methods are available. If you purchase Goliaz services for a fee via our website www.goliaz.com, you you will be informed in our website what payment methods are available at the moment.
If we incur costs and/or expenses because a payment is declined and this is your fault (e.g. because there are insufficient funds in the account or the credit card limit has already been exhausted), then we are entitled to bill you for the actual costs and/or expenses incurred.
Where there is a legitimate reason, we reserve the right for each purchase to refrain from offering certain payment methods and to specify alternative payment methods.
If you have entered into a contract for use of Goliaz or purchased a one-off additional service or a subscription, in each case, you are entitled to the following right of withdrawal.
You have the right to cancel the contract within 14 dayswithout stating any reasons. The cancellation period runs for 14 days from the conclusion of the contract.
To exercise your right of cancellation you must send us:
Goliaz Lda.
Av. da Liberdade 15
8150-101 S. Brás de Alportel
Portugal
support@goliaz.com
unequivocal notification (e.g. a letter sent by post, a fax or an email) of your decision to cancel the contract. To meet the deadline for cancellation it is sufficient to send us the notification of your wish to exercise your right of cancellation before the cancellation period expires.
The right of cancellation lapses on the moment you start start using the services as a Goliaz Premium user.
If your purchase was made through IOS or ANDROID Goliaz apps you benefit of a 14 days free trial. You can cancel the Free Trials anytime within the Free Trial period, directly on your respective app store settings.
Statutory provisions apply to claims due to defective services. Your consumer rights remain unaffected in any case.
We do not make any representations or guarantees that the use of the Goliaz Services will bring the training- or other result intended by you. We do not promise a concrete success. Also, the actual training result will depend on factors which cannot be influenced, such as, for example, physical disposition and preconditions. Consequently, results may vary strongly between individuals despite the same use of the Goliaz Services.
Insofar as you are provided with guides or instructions in connection with the Goliaz Services it is imperative that you follow them. Otherwise you risk being injured and your general health.
Insofar as you use equipment or training tools it is your responsibility to ensure that such equipment and tools are in good working condition and installed and/or set up properly.
You need to observe and respect our health safety notices in clause 4.
Depending on which services have been enabled for you, or which services you have purchased, the services we offer contain content which is protected by copyright or otherwise and we hold the respective rights. We grant you a non-exclusive and non-transferable right to use this content in a non-commercial form within the scope of the contractual provisions. Purely for the avoidance of doubt we draw your attention to the fact that in particular distributing our content or making it publicly available, e.g. on websites other than Goliaz websites, is not permitted. The right of use will lapse when your access to the respective service is no longer enabled (e.g. after you have cancelled your subscription) or when your user contract ends.
You are solely responsible for content that you post within the Goliaz Services. We accept no responsibility for this content, nor do we monitor it.
When supplying your own content you are obliged to comply with all the applicable laws and other legislation of Portugal. Regardless of whether or not it constitutes a criminal offence, it is prohibited to supply content of a pornographic, sexual, violent, racist, seditious, discriminatory, offensive and/or defamatory nature.
In addition you are also obliged to refrain from infringing any third-party rights. This applies in particular to personality rights of third parties as well as to third-party intellectual property rights (such as, for example, copyrights and trademark rights). In particular you must also hold the necessary rights over your profile picture or any other picture you post.
We are entitled to delete or remove any content that is unlawful or that infringes the above-mentioned principles at any time. If you infringe the above-mentioned principles we are entitled to give you a warning or to temporarily block your user account or to cancel the user contract for good cause in accordance with clause 15.3.
If you infringe the principles mentioned in clause 14.2 and that this is your fault (i.e. because you acted either negligently or with intent), you are obliged to indemnify us against any third-party claims arising from such infringement. We reserve the right to assert claims for damages and other claims.
You have the right to cancel your user account at any time, without stating any reasons, thereby also ending your user contract. To do this you just need to email us at support@goliaz.com. Please note that after your user account is cancelled we will or may delete all the content and training results that you added, and you will no longer have access to content that you already purchased. If at the time of deleting your account you still have a current subscription or have booked an additional service that has not yet expired, any sum that you have already paid will not be refunded, not even on a pro rata basis.
We are entitled to cancel the user contract without stating any reasons by giving two (2) weeks written notice, but no earlier than at the end of the minimum contractual term or at the end of the respective renewal period of your subscription and/or at the end of the term of any additional service for which you have paid a one-off fee.
Every subscription for a Goliaz Service must be cancelled individually. You can cancel the respective subscription without stating any reasons at any time effective at the end of the minimum contractual term or at the end of the respective renewal period. You can cancel any subscriptions purchased via our website www.goliaz.com by selecting the appropriate setting in your user profile. Alternatively, you may also cancel your subscription by email, sent to the address support@goliaz.com, or by post. Subscriptions purchased via in-app purchase must be cancelled using the settings in the respective app store. If your subscription fee is collected via iTunes, contrary to the provisions above a notice period of 24 hours before the end of the minimum contractual term or before the end of the respective renewal period applies for technical reasons. Your user account and any other subscriptions will continue to exist after you have cancelled your subscription.
We are entitled to cancel your subscription with effect from the end of the minimum contractual term or with effect from the end of the respective renewal period by giving two (2) weeks written notice.
The right to cancel for good cause remains unaffected in the case of either party. In particular we are entitled to cancel your user contract or your subscription with immediate effect, and to cancel your user account, if you seriously or repeatedly breach the provisions of the user contract and/or these General Terms and Conditions of Business, or if you are in arrears with your payment obligations.
We process your personal data in accordance with our privacy policy; you can always retrieve the current version of these at http://www.goliaz.com/privacy. In particular these data protection provisions govern and explain the extent to which your personal data can be seen by other users and what options you have for controlling its disclosure to other users.
We reserve the right to change or modify these General Terms and Conditions of Business with future effect. We will advise you of the changes by email no later than two (2) weeks before the new version of the General Terms and Conditions of Business is scheduled to enter into force. If you do not object to the validity of the new General Terms and Conditions of Business within such period and continue to use Goliaz, then the new General Terms and Conditions of Business will be deemed to have been accepted. In the event that you do object, we expressly reserve our rights of ordinary cancellation. We will also advise you again separately of your right to object, the deadline to do so and the legal consequences of your objection or failure to object.
The relationship between the parties is governed exclusively by Portuguese law. In relation to business transactions with consumers within the European Union, the law of the consumer’s place of residence may also be applicable where such law contains consumer law provisions that it is mandatory to apply.
If you do not have a place of general jurisdiction in Portugal or in another EU Member State, or if you have moved your permanent place of residence to a country outside the EU after these General Terms and Conditions of Business have entered into effect, or if your permanent place of residence or usual place of residence at the time the complaint is filed is not known, then the exclusive place of jurisdiction for all disputes arising from this contract will be our place of business.
The language of the contract is English.
Should any individual provisions of these General Terms and Conditions of Business be or become invalid in whole or in part, this will not affect the validity of the remaining provisions.
Goliaz Lda.
Av. da Liberdade 15
8150-101 S. Brás de Alportel
Portugal
support@goliaz.com